Privacy Policy

FinGrowAcademy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fiingrowacademy.com, use our mobile application, or engage with any of our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about us or our Services
• Participate in activities on our Services
• Contact us

This information may include:

• Name, email address, phone number, and address
• User credentials (username, password)
• Payment information (when purchasing premium services)
• Educational background and language learning history
• Profile information and preferences

Automatically Collected Information

When you use our Services, we may automatically collect certain information, including:

• Device information (such as device type, operating system, and browser type)
• IP address and location data
• Usage patterns and learning progress within the application
• Time spent on exercises and modules
• Log data (such as access times, pages viewed, and system activity)
• Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services
• Create and manage your account
• Process transactions and send related information
• Personalize your learning experience and content
• Track your learning progress and provide appropriate feedback
• Improve and optimize our Services
• Develop new products, services, and features
• Communicate with you about updates, security alerts, and support
• Send marketing and promotional communications (with your consent)
• Respond to your inquiries and provide customer support
• Monitor usage patterns and conduct analysis for business purposes
• Protect against fraudulent, unauthorized, or illegal activity

Information Sharing and Disclosure

We may share your information in the following situations:

With Your Consent

We may disclose your information with your consent for specific purposes.

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transition.

Legal Requirements

We may disclose your information to comply with applicable laws and regulations, respond to a subpoena, court order, or legal process, or to establish or exercise our legal rights or defend against legal claims.

Protect Rights and Safety

We may share information to investigate, prevent, or take action regarding potential illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms of Service.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Services. These technologies help us provide a better user experience, analyze usage patterns, and customize content.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable cookies, some features of our Services may not function properly.

Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Services
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Services
• Functionality Cookies: Enable us to personalize content and remember your preferences
• Targeting/Advertising Cookies: Record your visit to our Services, the pages you have visited, and the links you have followed

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We encourage you to help us protect your personal information by:

• Creating a strong password for your account
• Not sharing your account information with others
• Signing out of your account after using shared computers
• Notifying us of any unauthorized use of your account

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In determining the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the personal information
• Whether we can achieve those purposes through other means
• Legal, regulatory, and contractual requirements

Children's Privacy

Our Services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete this information and take reasonable measures to ensure that such information is not further processed.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at the information provided below, and we will take steps to remove such information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to your personal information that we hold.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your personal information.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Objection: You may object to our processing of your personal information based on our legitimate interests.
• Withdraw Consent: If we process your personal information based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below. We may require specific information from you to verify your identity and process your request.

Third-Party Links and Services

Our Services may contain links to third-party websites, apps, or services that are not owned or controlled by FinGrowAcademy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.

We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of such changes.